Refund policy

Return Policy

We want you to be completely satisfied with your purchase from AL-FAITH.

  • Returns are accepted within 3 days of receiving your order.

  • Items must be unused, in their original condition, and in the original packaging.

  • Proof of purchase (order number or receipt) is required for all returns.

  • Refunds will be processed after the returned item has been received and inspected.

  • Shipping fees are non-refundable unless the item received is damaged, defective, or incorrect.

  • Products damaged due to misuse, normal wear and tear, or unauthorized modifications are not eligible for return or refund.

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery so we can resolve the issue as quickly as possible.

For return requests or assistance, please contact our customer support team.