Frequently Asked Questions

Shipping

How long does delivery take?
We deliver across South Africa within 3–7 business days.

Do you offer free shipping?
Free shipping is available on qualifying orders. Check our current promotions for details.

Orders

Can I track my order?
Yes! Once your order is dispatched, you will receive a tracking number via email.

Can I cancel or change my order?
Please contact us as soon as possible if you need to make changes. Orders that have already been dispatched cannot be cancelled.

Returns

What is your return policy?
We accept returns within 7 days of delivery for items in original condition. Please contact us to initiate a return.

Payments

What payment methods do you accept?
We accept all major payment methods available at checkout.